89db Responsible Gambling
Betting and casino games are for entertainment — but they need to stay safe. 89db believes every player should know their limits and play accordingly.
Why Responsible Gambling Matters
89db is always with you to make sure entertainment never becomes a burden.
Online betting and casino games are a common form of entertainment for many people. But for some, it can go out of control and have a negative impact on their personal, family, and financial lives. 89db takes this seriously and has put in place multiple protective measures to keep every member aware and safe.
Ask yourself a few questions before you start playing: Are you playing purely for entertainment, or do you keep coming back to try to recover lost money? Do you have a clearly defined betting budget? Is gambling affecting your daily expenses, family, or work? If you can answer these questions honestly, you are on a safe path.
Under 89db's terms and conditions, the platform is only for users aged 21 and above. Any member who feels they need to change their gambling habits can reach out to 89db's 24/7 live chat or email support at any time.
89db's privacy policy ensures that a member's personal information and self-exclusion requests are handled with complete confidentiality. Seeking help for your own protection is not a weakness — it is the right decision.
21+
All casino and betting activity on 89db is strictly limited to members aged 21 and above. No account is activated without age verification.
Tools to Keep Yourself in Control
89db has several protective tools to help you set your own limits.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the set limit is reached, the system will automatically stop further deposits.
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, you will be asked to log out and take a break.
Bet Limit
Restrict the total amount you can wager within a set period. This reduces the chance of a sudden large loss.
Temporary Break (Cooldown)
Temporarily suspend your account for anywhere from 24 hours to 30 days. During this time, no bets or deposits can be made.
Loss Limit
Set a maximum loss amount in advance on a daily or weekly basis. Once that limit is reached, the session will end automatically.
Self-Exclusion
Request a long-term or permanent account closure. Once self-exclusion is activated, the account cannot be reactivated before the set period ends.
Request Self-Exclusion
Fill in the details below and send your request through 24/7 support.
Recognize the Warning Signs
If you notice these signs, it is time to stop playing and seek help.
Chasing Losses
Placing bigger and bigger bets after each loss in an attempt to win back money is a warning sign.
Diverting Essential Money
Using money meant for the family's food, rent, or medical needs for betting is a sign of a serious problem.
Hiding Gambling or Lying
Keeping your gambling hidden from family or close ones is a common sign of problematic gambling habits.
Disrupted Sleep or Work
Staying up late to play, losing focus at work, or neglecting daily responsibilities.
Unable to Stop
Wanting to stop but not being able to, or setting limits and failing to stick to them.
Gambling to Cope
Repeatedly turning to betting to escape loneliness, anxiety, or stress.
Ways to Get Help
You do not have to face this alone — 89db's support, your family, and professional advice are always available to you.
89db Live Chat Support
Help is available in Bangla and English seven days a week, 24 hours a day. Contact live chat directly to change your account limits or request self-exclusion.
Contact by Email
You can send any responsible gambling request by email: [email protected] — every request is handled confidentially.
Family and Close Ones
Talk openly with your family. Letting them know about your situation can help them support you in making the right decisions.
Professional Mental Health Advice
Seeking help from an addiction specialist or mental health counsellor is a completely normal and courageous step. This service is available at both public and private health institutions.
Support Groups
Professional counselling and support groups for overcoming gambling addiction are available in Bangladesh. Consult a mental health specialist to find these services.
89db's Commitment
On behalf of the platform, we ensure that the safety of every member is our highest priority.
89db is not just a gaming platform — it is a responsible service. We believe entertainment is meaningful only when it is enjoyed in a controlled and conscious way. Detailed information about responsible gambling is also available in our FAQ section.
- Every new member must complete age verification when opening an account — no one under 21 can become a member.
- Deposit and bet limits are applied as soon as a member's request is received.
- A self-exclusion request cannot be withdrawn without verification.
- Responsible gambling requests are handled by 89db's 24/7 support team in Bangla and English.
- If the support team notices unusual changes in a member's gaming behaviour, they may reach out.
- No advertising or communication is directed at audiences under the age of 21.
Safe Gambling Tips
Following these habits keeps gambling a form of entertainment.
Decide in advance how much money you will spend on entertainment each week or month, and do not go over that budget.
Keep an eye on how long you have been playing in a session. Take a break if you have been playing for more than an hour.
See gambling as entertainment rather than a way to earn money. Winning is simply a bonus.
Betting under stress, anger, or anxiety reduces your ability to make sound decisions.
Regularly review your account transactions and game history — it helps you stay aware.
Use 89db's protective tools not just in a crisis, but as a preventive measure.
Questions About Responsible Gambling
Answers to the most common questions from members.